A new phone system at Lewiston City Hall
If you telephone someone working at Lewiston City Hall or the police station tomorrow and thereafter, you'll probably have an easier time getting through to the right department. The city has purchased a new Mital Superswitch telephone system which makes considerably more extensions and such features as call forwarding and conference calls possible.
That new system, which costs $45,555, is being paid for with federal General Revenue Sharing monies, and is being installed by Atlantic Telecommunications of Cumberland. The number of trunk lines leading into City Hall and the police station haven't been increased, with ten feeding Into City Hall and five into police headquarters.
So, the City Hall switchboard operator and Police Department dispatcher will still be able to handle only a limited number of calls that come in during peak periods, but, once a caller has reached the City Hall switchboard operator, his chances will be better for getting through to a particular department and not being put on hold, because there may be three or four department lines, instead of two.
According to purchasing agent Norman Beaupariant the new system will pay for itself in a couple of years.
From The Lewiston Journal